Privacy Policy

Privacy Policy

Last updated: June 30, 2026

Privacy Policy for Navora

Welcome to Navora. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Navora mobile application and related services.

1. Information We Collect

To provide our services, we may collect the following information.

Account Information

When you create an account, we may collect:

  • Full name
  • Email address
  • Phone number

Guest Booking Information

Some organizations allow guest bookings without requiring an account.

When making a guest booking, we may collect:

  • Name
  • Email address
  • Phone number

This information is associated only with the organization where the booking is made and is used to manage the booking.

Booking Information

We collect information related to your bookings, including:

  • Booked resources
  • Booking dates and times
  • Booking history
  • Check-in status (when enabled)
  • Booking status

Organization Information

Organizations using Navora may store:

  • Organization name
  • Available resources
  • User roles and permissions
  • Workspace settings

Notification Information

If you choose to monitor a resource or booking, we store your email address in order to notify you if the monitored booking becomes available or is cancelled.

Device Information

We may collect limited technical information necessary for the operation of the app, including:

  • Device type
  • Operating system version
  • App version

We do not collect precise location information.

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Process and manage bookings
  • Enable guest bookings
  • Manage organizations and user permissions
  • Send booking confirmations
  • Send booking reminders
  • Send notifications for monitored bookings
  • Synchronize bookings across devices
  • Provide customer support
  • Detect unauthorized use and protect the security of the service
  • Comply with legal obligations

3. Email Communications

Navora may send emails related to the service, including:

  • Booking confirmations
  • Booking reminders
  • Guest booking confirmations
  • Notifications when monitored bookings become available
  • Administrative messages related to your account or organization

These emails are considered part of the service.

4. In-App Purchases

Navora offers optional subscriptions through Apple's App Store.

Payments are securely processed by Apple.

We do not receive or store your payment card information.

Apple may provide us with transaction information, such as purchase receipts, subscription status, and transaction identifiers, for the purpose of validating your subscription and providing access to premium features.

5. Sharing Your Information

We do not sell your personal information.

Your information may be shared only:

  • With your organization to enable resource management
  • With Apple for processing App Store subscriptions
  • With trusted service providers that help operate Navora
  • When required by law or legal process

6. Data Storage

Your information is securely stored using industry-standard security measures.

We retain personal information only for as long as necessary to provide the service, fulfill contractual obligations, or comply with applicable laws.

7. Security

We implement appropriate technical and organizational safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

Depending on your country or region, including under the General Data Protection Regulation (GDPR), you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict certain processing
  • Receive a copy of your personal data
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

You may request the deletion of your account and all associated personal data at any time by contacting us. Alternatively, you can delete your account directly within the app by following these steps:

Open the app → Settings → Delete Account

Account deletion is immediate and permanent. Once your account has been deleted, the action cannot be undone.

9. Children's Privacy

Navora is intended for workplace and organizational use and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

10. Third-Party Services

Navora uses trusted third-party services necessary for operating the application.

These may include:

  • Apple App Store (subscription processing and purchase validation)
  • Secure cloud hosting services
  • Authentication services

Each provider processes data only as necessary to provide its respective service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when the updated Privacy Policy is published within the app or on our website. The "Last updated" date will always indicate the latest revision.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Navora Support

Email: support@navora.app

Website: https://www.navora-booking.com